problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information below 4% (Abandoned call report). Close 100% of customer queries (telephonic and email) within 4 working of receiving request (SLA). Generate quotes within 4 hours of receiving. Keep all open Tickets up to date
opposed to the collection agency. Matric/ NQF LEVEL 4 Preferably 6-12 months USA call centre experience
excellent service levels
Your expertise:
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Other information
incorporations, trust deeds, off-take agreements, service level agreements and conducting due diligence investigations Minimum of 2-4 years professional working experience (post articles) at Associate level in Corporate
incorporations, trust deeds, off-take agreements, service level agreements and conducting due diligence investigations Minimum of 2-4 years professional working experience (post articles) at Associate level in Corporate
programme, covering theoretical learning as per NQF Levels, SAQA, SETA ETQA, NAMB, and QCTO guidelines. Prepare (Artisan). Assessor and Moderator certification on NQF Level 4. Work Experience: 2-3 years of facilitating experience
certification for Generic Management Qualification (NQF Level 4). Basic health and safety knowledge and proficiency motivated with integrity. Engages effectively at all levels. Detail-oriented. Comfortable working across diverse
considering the candidate's qualifications, skills, and level of experience . Are you a creative problem solver the role of Procurement Officer may be the perfect fit for you, as you'll need to think outside of the box Ability to work well with management and staff at all levels Duties will include but is not limited to: Evaluating
considering the candidate's qualifications, skills, and level of experience . Are you a creative problem solver the role of Procurement Officer may be the perfect fit for you, as you'll need to think outside of the box Ability to work well with management and staff at all levels Duties will include but is not limited to: Evaluating
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