closures. Execute daily calls to allocated customers according to the established call cycle. Manage incoming stakeholders or departments. Offer assistance to the Call Centre Supervisor as needed. Provide support on the
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
Manager to join our fast-paced FMCG distribution centre. The ideal candidate will possess a strong background Oversee day-to-day operations of the distribution centre, within department allocated (Inbound, Picking informed decision-making and strategic planning. 6.Technology and Systems Optimization: Leverage warehouse warehouse management systems (WMS) and other technologies to streamline operations. Preferably SAP EWM and ONE ONE NETWORK. Identify and implement new technologies and tools to enhance operational capabilities and
Maintenance, Project work and Emergency call outs on Various Data Centre Facilities. Only Candidates with the Conditioning Systems This position is for Data Centre type facilities and will reqiuire long distance
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
and present for approval new and innovative technologies that could support and achieve business objectives optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
client service focus
service process by monitoring and resolving open calls and awaiting spares. Repair household appliances support for SMEG customer functions. Train call centre staff on call avoidance and accurate capturing of fault the month of return. Assist resolving regional calls. Deliver continuous efforts to reduce service cost
attitude? Do you have a passion for service and technology? We are looking for a dedicated and enthusiastic INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients to start immediately 1 Year Cellular Service / Technology / Retail experience