unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
returns Arrange export collections with shipping agents. Compile and maintain Excel and Word documentation
returns Arrange export collections with shipping agents. Compile and maintain Excel and Word documentation
assist walk in patients, answer switchboard, screen calls, capture and updated patient details, receive payments
specific surfaces. Apply adhesives and bonding agents to surfaces and rubber lining materials. Fit and
extensive knowledge of fault finding. This role calls for a person who can run a shift and good communication extensive knowledge of fault finding. This role calls for a person who can run a shift and good communication
Management, banking, overseeing cashier. Manage phone calls and correspondence (e-mail, letters, packages etc
Management, banking, overseeing cashier. Manage phone calls and correspondence (e-mail, letters, packages etc
Managing shelf health Operations Functions • Weekly call cycles • National travel for store visits/cycle
Managing shelf health Operations Functions • Weekly call cycles • National travel for store visits/cycle