of WFMs, ensuring that all SLAs are met across accounts Drives high client satisfaction by managing service of WFMs, ensuring that all SLAs are met across accounts Drives high client satisfaction by managing service
for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help
of WFMs, ensuring that all SLAs are met across accounts Drives high client satisfaction by managing service of WFMs, ensuring that all SLAs are met across accounts Drives high client satisfaction by managing service
process-oriented Teamwork Work with writers and Account Managers improve templates, messaging and posts
process-oriented Teamwork Work with writers and Account Managers improve templates, messaging and posts
enhance system functionality for the business. Accountabilities: Continuous improvement - Design, code, debug
Business Change MANCO team that takes collective accountability for the management and leadership of the department
linked to CRM) and PPs. Manage commission suspense accounts aligned to compliant new business lodgment.
Business Change MANCO team that takes collective accountability for the management and leadership of the department