Purpose: To provide a professional prompt service to export shippers in respect of their shipments and functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed
client service expectations and be able to work independently with little supervision. Drive service success targets & goals. Customer: CSAT scores across Operations Offering excellent service. Attend to installs installs within TAT Inform customer of delays Being patient and answering all customer questions to the best days (EFT) and 10 days (Integrated), unless the customer requested implementation day 100% updating on cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve telephonically
qualified and experienced Enhanced Operational Services Case Consultant to join our dynamic team. Hybrid Overview We are recruiting an Enhanced Operational Services Case Consultant to assist with case managing for behaviours and attitudes. Enhanced Operational Services Case consultant quick summary. To arrange face-to-face Crisis Call Fee for Service process to ensure where authorisation is required for services on the case to request is done as per company requirements before services are rendered (unless otherwise arranged). Risk
target driven sales perspective, new business/customer relationship development
(Asset Management): Financial Services Industry: Cape Town
Reporting specifications within the agreed timelines and customer requirements always visibly reflected in all business is adopted using quality, governance, and customer service as the top-of-mind business requirements practices
Service administrator - Woodstock - R10 000 - R12 000 Per Month Must have drivers license Catering Equipment and walk ins. Logging calls with the relevant service providers. Sending quotes to clients on assessments
Monitor industry trends, market dynamics, and customer feedback to inform marketing tactics and content sure · High degree of quality control and customer service orientation · Excellent communication and
advantage (Italian, Portuguese, German, Spanish and French)
Recovery Specialist - Fluent in both English and French as you will be dealing with international clients clients. Our conglomerate client within Financial Service and Insurance are seeking a skilled IT Disaster reports. Collaborate with external vendors and service providers as needed to enhance disaster recovery Understanding of network hardware, protocols, and services. Systems Administration: Proficiency in managing Linux). Cloud Services: Knowledge of cloud platforms like Microsoft Azure, Amazon Web Services (AWS), and
Responsibilities: Provide timely and reliable support services for Fusion CTRM clients, including troubleshooting Multilingual abilities, particularly in Spanish or French, are advantageous. Minimum 5 years of experience