company and prospects/clients
Manage a diverse customer base, including retail workshops, spares shops
services, performing cost-benefit analyses for customers
Maintain positive business relationships
level of service and customer support
Expedite the resolution of customer problems and complaints
growing team and provide top-notch service to our customers telephonically, and through written communications quality support for our products and services to customers and partners through swift availability by phone and tasks on SAP facilitating the management of customer accounts • Working on escalations within Service
with stakeholders, handle customer queries and issues and growing the customer base, also form part of
of this role.
Are you customer focused with strong leadership skills? This might be the role
encompassing:
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The Company Rules
Customer Relations
Cash Management Procedures
Passenger
timesheet procedures and systems
Inform customers of route, timetable and fare system information
Ensure availability of customer forms at all times
Ensure stock availability
Literate
Understand the importance of good customer relationship skills
People
/>People and Management Skill
Excellent customer care skills
Good communication skills and
equipment outlet. Issuing of stock to various customers daily. Follow up and correct any delivery issues reports. Pallet utilization. Weekly claims from customers. Checking goods received versus the claim. Stock
equipment outlet. Issuing of stock to various customers daily. Follow up and correct any delivery issues reports. Pallet utilization. Weekly claims from customers. Checking goods received versus the claim. Stock
Process all customer invoices and reconcile accounts monthly Send all customer statements to customers on a
Process all customer invoices and reconcile accounts monthly Send all customer statements to customers on a
developing and maintaining strong relationships with customers, identifying new sales opportunities, and achieving and maintain strong relationships with existing customers Identify and pursue new business opportunities presentations and demonstrations to potential customers Prepare and submit sales reports and forecasts market Attend industry events, tradeshows, and customer meetings as required Requirements : A Technical