Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General
implementations and changes. Proficiency with Jira ticketing systems. Proven project management experience
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Requirements:
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Requirements:
expert guidance and advice. Assist with customer tickets and conduct investigations. Contribute to helpdesk
responding to documenting and resolving service tickets coming from the global helpdesk system in a timely
dealt with timeously and effectively. • Ensure ticket Logs are dealt within SLA. • Adhering to all AD-HOC