Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
URGENT: BPO Call Centre Agents needed
-Our client in the BPO (international) Call Centre are looking Debt)
*YOU WILL NEED YOUR OWN VEHICLE & CELL PHONE FOR THIS POSITION*
Own vehicle & cell phone
An existing client base to call on.
Excellent communication
from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
Plans for customer retention as well as conversion. C-suite and Key Opinion Leader relationship development Monitoring of call planners and report analysis – weekly and monthly reporting Monitoring of call rates and & written) Monthly plus Medical aid Retirement Cell allowance fuel card bonus
Plans for customer retention as well as conversion. C-suite and Key Opinion Leader relationship development Monitoring of call planners and report analysis – weekly and monthly reporting Monitoring of call rates and & written) Monthly plus Medical aid Retirement Cell allowance fuel card bonus
nucleic acids, PCR, next generation sequencing, single cell RNA-Seq and other techniques such as multiparameter intracellular cytokine staining, cellular phenotyping, cell sorting), multiplex protein detection, ELISpot, in the lab. Laboratory Operations (10%) Share on-call duties with lab personnel to respond to equipment
nucleic acids, PCR, next generation sequencing, single cell RNA-Seq and other techniques such as multiparameter intracellular cytokine staining, cellular phenotyping, cell sorting), multiplex protein detection, ELISpot, in the lab. Laboratory Operations (10%) Share on-call duties with lab personnel to respond to equipment
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential