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representing their company. The role involves after hour and weekend work on event days. We require your to be available for events over weekends or after hours DUTIES Reporting to the Managing Director Creative
representing their company. The role involves after hour and weekend work on event days. We require your to be available for events over weekends or after hours DUTIES Reporting to the Managing Director Creative
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
response
Arranging short term temps for clients after hours if required
Experience and Qualifications:
Matric
2010); or if date of first appointment is on or after 01/01/2010, a full recognised qualification as per insurance either as a broker agent or tied agent
contact for clients, offering both pre-sales and after-sales technical advice. Assist clients, typically technical assistance and product education. Offer after-sales support and technical backup as needed. Analyze beyond usual hours and over weekends during emergencies. Standard working hours: 40-hour week. Ability
network infrastructures actively
2010); or if date of first appointment is on or after 01/01/2010, a full recognised qualification as per insurance either as a broker agent or tied agent Call center agents not preferred unless they have a minimum
performance result for any abnormalities, logging calls and following up with service providers and regions following up and escalation and closing of tickets after customer agreement.
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Focus