year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience
customer service or payroll support and have call centre or finance industry experience. Knowledge of onboarding Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing manner Previous customer service role Previous inbound and outbound phone experience Keen eye to detail
customer service or payroll support and have call centre or finance industry experience. Knowledge of onboarding Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing manner Previous customer service role Previous inbound and outbound phone experience Keen eye to detail
experience in MIS/WFM RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment experience in MIS/WFM RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
experience in MIS/WFM RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment experience in MIS/WFM RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
Managed Care environment in pre-authorisation call centre/ hospital case management or hospital claims with all other Service Network Providers and Medscheme Operational areas to successfully develop Standard
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related