Nedbank,call Centre Jobs in Centurion, Gauteng

Managed Services Manager

Centurion

beneficial but not a must.

5+ Years in Call Centre or Customer Support Management role

Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software).

Accuracy in handling data communication purposes.

Familiarity with call centre technologies and software.

Basic understanding to:

Oversee daily operations of the call centre to ensure high levels of customer satisfaction 24/7 coverage.
Implement and monitor call centre metrics to ensure efficiency and quality of service

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Centurion

More than 2 years’ call centre and/or customer management experience (Solution

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Csg Resourcing

Centurion

qualification Experience • More than 2 years' call centre and/or customer management experience (Solution

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