be required to provide technical support services to customer on any of our solutions (VSAT, FTTB, Wireless Calls on Manage Engine Service Desk (our ticketing system). Assisting Customers with First Line Support A positive attitude and strong work ethic. Customer Service orientated. Professional. Willingness to expand
suppliers to develop solutions that are best for customer needs, and plant and equipment capabilities. Maintenance- quality control in line with supply chain and customer requirements. Manage the implementation of, and variances and losses. Customer Service Management- Ensure production is aligned to the customer production plan enhance the customer experience. Drive continuous improvement as an important element of service delivery trends / patterns in customer requests and share with Customer Exec to improve service delivery. Provide
solutions and the complex needs of their enterprise customers. The ideal candidate will be a technical expert ICT solutions, working closely with sales teams, service delivery units, and technology partners. Your expertise analyzing customer requirements Recommend fit-for-purpose solutions Assist Sales, Service Delivery, OEM other Presales consultants with the development of customer proposals, quotations, and presentations Provide Networking Respond to proposals for enterprise customers, meeting basic requirements and identifying &
– Centurion, Pretoria / Tshwane. Company Name: Service Solutions. Position Level: Junior Level. Our client in Fleet and Video Telematics. They require the services of a reporting administrator whose main responsibility on, following up with customers and manage the process to attend to customers when required. Inherent
operation of the store, ensuring exceptional customer service and managing a large staff compliment. Overseeing budgeting activities. Ensuring high standards of customer service are maintained at all times. Matric certificate
operation of the store, ensuring exceptional customer service and managing a large staff compliment. Overseeing budgeting activities. Ensuring high standards of customer service are maintained at all times. Matric certificate
with clients, delivering training, improving customer service, and enhancing communication within the recruitment Communication skills
the system. Availability of parts. Customer satisfaction Customer Orders deliveries Stock holding Back practiced by yourself and the team. Understand customer needs and ensure alignment with the needs/ commitments metrics/ KPIs, reports, process documentation, customer service logs and training and safety records are updated ensuring that parts are readily available to customers. Work closely with the Marketing team on the leaflet current market demand. Relationship Management Customer satisfaction on availability of parts for wide
segments to identify opportunities and understand customer needs and preferences. · Attend weekly Management business objectives. 2. Service Provider Management: · Manage and monitor Weelee’s service providers to ensure delivery of key service providers. 3. Campaign Management: · Identify and allocate key service providers to matrix and drive this across the business and with service providers. · Manage Weelee’s positive public standing product development, and customer service teams to ensure cohesive and customer-centric marketing efforts
You will be responsible for ensuring that all customer invoices are processed accurately and timely, Invoice Management: Generate, review, and process customer invoices, ensuring accuracy and adherence to company reconciling accounts. Customer Relations: Build and maintain strong relationships with customers to facilitate sales and customer service, to ensure smooth financial operations and address any customer queries. Matric