resolve technical issues reported by customers Assist customers with software installation, configuration Collaborate with other team members to ensure customer satisfaction Essential Qualifications: Qualified certification Excellent communication and customer service skills Ability to work well under pressure
clients and the sales team. - Engage directly with customers to analyse their needs, provide expert advice that enhance customer satisfaction and loyalty. - Drive improvements by acting on customer feedback and development discussions. - Educate and train peers and customers on technical aspects of products, ensuring a thorough activities. - A customer-first approach, focusing on adding value and enriching customer experiences. - or a similar technical field. - Exceptional customer service and client relationship skills. - Prior experience
stronger business relationships with existing customers through frequent nurturing activities and maintain maintain a database of prospective customers for future direct B2B Marketing or Sales Engagement by the handling of all inbound customer calls or email enquiries
research potential new opportunities for the MNO customer, by developing a growth strategy focused on boosting strong customer relationships. Conduct research to identify new opportunities within the customer base that align to the customer's needs. Conduct a consultative engagement with customers by assisting and the necessary business cases to influence the customer's purchasing decisions. Undertake and manage multi-year multi-year revenue opportunities with customers to ensure that the company is well positioned as the connectivity
ensure ongoing satisfaction and loyalty.Understand customer needs and provide tailored Altair solutions that Gain in-depth knowledge of Altair products and services to effectively articulate benefits and features and areas of proposed client base expansion. Customer Relationship Management: Build and maintain strong influencers within target organizations. Understand customer workflows, project requirements, and long-term integral to their success. Provide exceptional customer service, addressing inquiries, resolving issues, and
Johannesburg The purpose of the job role is to grow the customer base and increase market share. The incumbent Company world-class products with excellent customer service Duties: Capture full and complete quotations Agree on delivery dates with the Customer. Arrange for Customers to have people to off-load on-site back-order reports to the Rep every day. Advise Customer and Rep on the progress of orders. Respond to to queries on the same day. Resolve customer complaints on the same day. Investigate and process Credit
Johannesburg The purpose of the job role is to grow the customer base and increase market share. The incumbent Company world-class products with excellent customer service Duties: Capture full and complete quotations Agree on delivery dates with the Customer. Arrange for Customers to have people to off-load on-site back-order reports to the Rep every day. Advise Customer and Rep on the progress of orders. Respond to to queries on the same day. Resolve customer complaints on the same day. Investigate and process Credit
the branch's customer base (on a regular basis) to receive feedback on the customer service receive Grade
efficient handling of product returns, ensuring customer satisfaction, implementing strategies to minimise Coordinate with various departments, including customer service, sales agents, and quality control to streamline near dated stock items with the sales teams. 3. Customer Communication and Resolution Serve as the primary fixes. Work closely woth customer service representatives to address customer concerns and facilitate return rates. Optimize all SKU stock levels in all customer outlets and Distribution Centres. Generate regular
efficient handling of product returns, ensuring customer satisfaction, implementing strategies to minimise Coordinate with various departments, including customer service, sales agents, and quality control to streamline near dated stock items with the sales teams. 3. Customer Communication and Resolution Serve as the primary fixes. Work closely woth customer service representatives to address customer concerns and facilitate return rates. Optimize all SKU stock levels in all customer outlets and Distribution Centres. Generate regular