and ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to to Customers by the couriers are within agreed service standards Monitor Customer service standards in
the Branch. Develops strategies to improve customer service, drive store sales, increase profitability she will also ensure customer needs are met, complaints are resolved, and service is quick and efficient and analyse sales performance metrics. Solid customer service attitude with excellent negotiation skills
licence and own reliable vehicle. A strong customer service orientation and the ability to develop strategic
licence and own reliable vehicle. A strong customer service orientation and the ability to develop strategic
repair and technical issue resolution Excellent customer service and communication skills Able to work well
Solving Planning organising and monitoring Customer Service Teamwork Communication Ethical behavior Excellence
with customers, service partners, and internal stakeholders. Provide excellent customer service to all logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity
with customers, service partners, and internal stakeholders. Provide excellent customer service to all logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity
qualification in Finance is advantageous. Customer service orientation. Effective communication skills
business productivity Encourage and maintain a “customer service” philosophy within the BI team with business