Technician Mechanic Job Responsibilities:
marketing function of the repair department by giving excellent back-up service and advice to create repeat modular change Assign the particular repair to its correct channel, i.e. local repair, outsource, Centurion re-order when necessary Provide a consultancy service to customers regards the installation and use of of the products on sale Provide a consultancy service to the Stafix salespersons re training in features understanding of company products on sale Modify, adapt, correct electronic components when this is necessary Advise
reporting on variances and taking appropriate corrective actions to compensate for variances. Management Ensure all department employees time keeping and attendance adherence. Ensure corrective action is taken Ensure the department adheres to ISO 9001 Quality Processes and standards. Ensure the department adheres Environmental Processes and standards. Ensure the department adheres to ISO 18001 Health and Safety standards
mobile phones and assist them in using the various services and products offered Drive brand loyalty through through a personalised customer experience Correctly escalate issues to internal teams Delivers prepared on-boarding process to customers Liaises with other departments (e.g. trading; finance) to ensure customer queries
measurements and competent in reading gauges. • Plant/department scorecard, objectives assessment and contributions performance. %PM completion to schedule. • Purchased services in place in time and maintained. • List of projects compile test reports for submission to relevant departments. Analyse test data looking for themes, patterns specification, or out-of-control situations. Drive corrective actions for abnormalities. • Coordinate teardowns and warranty) analyse the results and drive corrective actions for abnormalities. • Liaise and benchmark
To ensure the correct and accurate completion of Income Tax Returns, as required by the South African statements generated by the Audit and Bookkeeping Departments Complete Income Tax Returns, based on the necessary been prepared for by the Audit and Bookkeeping Department Attach all necessary documentary proof to the GreatSoft Checking Assessments against original and correct tax calculations to identify differences Informing Tax Consistently complete Income Tax Returns correctly and accurately Effective organisation of daily
communicated to relevant parties Ensure all freight is correctly processed Rectify any discrepancies from the receiving customer Evaluate and follow up on service levels Liaise with various departments within the company Ensure KPI's KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle internally and externally Liaise with the outbound department to source sufficient resources Staff Manage leave Conduct and HR policies Internal and external services pertaining to the operation Occupational Health
customer-centricity - Maintain a high level of impact on other departments to support improved delivery - Continually increase client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate maximise member retention - Conduct product / services training needs analysis and appropriate training ensure maintained levels of knowledge - Provide correct and comprehensive quotes where required - Adhere disciplines when participating in projects - Represent department or project on appropriate committees related
customer-centricity - Maintain a high level of impact on other departments to support improved delivery - Continually increase client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate maximise member retention - Conduct product / services training needs analysis and appropriate training ensure maintained levels of knowledge - Provide correct and comprehensive quotes where required - Adhere disciplines when participating in projects - Represent department or project on appropriate committees related
Responsible for checking and packing of orders correctly. Monitoring and controlling the running of the performance levels. Ensure discipline is maintained in department (absenteeism, lateness, overtime, misconduct to lead and manage a team. Must be customer and service oriented. Must be able to solve problems independently