Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
Execution). Outlet and sales information capturing Capture and record all the sales and outlet information client's brands in all the allocated outlets and capture the dates on every second call: Short-dated stock and report opposition activity on daily basis (capture photos). Report abuse and anti-competitive behaviour include the following: Maintaining Key KPI's: Capture the GPS coordinates of the outlets when the module
Execution). Outlet and sales information capturing Capture and record all the sales and outlet information client's brands in all the allocated outlets and capture the dates on every second call: Short-dated stock and report opposition activity on daily basis (capture photos). Report abuse and anti-competitive behaviour include the following: Maintaining Key KPI's: Capture the GPS coordinates of the outlets when the module
Sales orders, Invoicing, filing and general data capturing - Dealing with customer queries. - Assisting walk
Sales orders, Invoicing, filing and general data capturing - Dealing with customer queries. - Assisting walk
processing Debtor information and queries Data Capture e.g. manual and EFT cheque advices, reconcile payments
management, issuing of items to production, capturing stock-takes, capturing of production outputs, purchasing
of chemicals according to the protocols. Data capture. Statistical analyses. Interpretation of results
throughout all channels. Ensure timeous and accurate capturing and submission of SAQ's, SIZA, WSP, IOD and EE audits. Performance Management Coordinate and capture performance scores of fortnightly employees for