goals and ensuring compliance with South African Labour Legislation. If you're passionate about shaping Equity Act, Basic Conditions of Employment Act, and Labour Relations Act. Proficiency in MIBCO Bargaining
goals and ensuring compliance with South African Labour Legislation. If you're passionate about shaping Equity Act, Basic Conditions of Employment Act, and Labour Relations Act. Proficiency in MIBCO Bargaining
energisers and their workings and be able to advise customers on how to install them. You also need to have required of a repair person interacting with customers and colleagues: a desire and ability to pass on the repair department by giving excellent back-up service and advice to create repeat custom. Primary Responsibilities: process when delegated to an assistant Notify the customer when a repair is ready for collection or dispatch re-order when necessary Provide a consultancy service to customers regards the installation and use of the
management targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Promote interdepartmental cooperation and synergies. Participate in daily daily morning meetings at Plant level with customer management. Review fitment quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
arrangements - Escalate cases to Supervisors or legal departments when necessary • Account management: - Maintain Collaborate with internal teams, such as credit departments or Legal Advisors, to resolve complex or disputed receipts, and legal notices • Customer service: - Provide excellent customer service to debtors by addressing arrangements - Escalate cases to Supervisors or legal departments when necessary • Account management: - Maintain Collaborate with internal teams, such as credit departments or Legal Advisors, to resolve complex or disputed
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports Ensure customer satisfaction both internally and externally Liaise with the outbound department to source Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
candidate, with the view to handling the Sales Department, in time to come) Minimum of Matric Degree / allied i.e internal, external sales Visiting customers (willingness to travel) Quotations Problem solving Costing Will call on Farmers/co-ops/Maintenance Departments etc Qualifications / Requirements: Exceptional candidate, with the view to handling the Sales Department, in time to come) Minimum of Matric Degree / allied i.e internal, external sales Visiting customers (willingness to travel) Quotations Problem solving
candidate, with the view to handling the Sales Department, in time to come) Minimum of Matric Degree / allied i.e internal, external sales Visiting customers (willingness to travel) Quotations Problem solving Costing Will call on Farmers/co-ops/Maintenance Departments etc Qualifications / Requirements: Exceptional candidate, with the view to handling the Sales Department, in time to come) Minimum of Matric Degree / allied i.e internal, external sales Visiting customers (willingness to travel) Quotations Problem solving
specialisation Drive customer-centricity - Maintain a high level of impact on other departments to support improved client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate maximise member retention - Conduct product / services training needs analysis and appropriate training disciplines when participating in projects - Represent department or project on appropriate committees related area of specialisation Stakeholder Management - Service brokers and maintain relationships through providing
specialisation Drive customer-centricity - Maintain a high level of impact on other departments to support improved client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate maximise member retention - Conduct product / services training needs analysis and appropriate training disciplines when participating in projects - Represent department or project on appropriate committees related area of specialisation Stakeholder Management - Service brokers and maintain relationships through providing