unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
around check up on clients properties (shopping centre, estate, vacant land) Be hands on and assist where
around check up on clients properties (shopping centre, estate, vacant land) Be hands on and assist where
Duties will include Reception - answer calls and screen calls. Welcome visitors Handle Reception emails
Duties will include Reception - answer calls and screen calls. Welcome visitors Handle Reception emails
Answering phone calls and calling customers Answer and direct incoming phone calls. Perform data entry
Answering phone calls and calling customers Answer and direct incoming phone calls. Perform data entry