experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests Provides 24X7 IT support in the call centre on hardware and software matters Timely creates user accounts, user licenses Coordinates with the approval of the manager; timely purchase and installation of IT consumables and as per company policy Escalates IT matters in a timely manner to the relevant IT management personnel
– 5-year experience in a similar role. (Not call centre experience) Experience using Pastel software accurate record keeping of pricing and back orders. Calling existing and potential customers to encourage them from applying if your primary experience is in call centre roles. R 8500 - Monthly
– 5-year experience in a similar role. (Not call centre experience) Experience using Pastel software accurate record keeping of pricing and back orders. Calling existing and potential customers to encourage them from applying if your primary experience is in call centre roles. R 8500 - Monthly
make calls to existing customers and to generate sales of parts; receive calls from customers and technicians with the supply of parts; handle parts queries and issues for technicians; provide Parts, tyres and fork weekly quotation; request inter Branch transfers of parts; follow up on backorders to ensure that they are dispatched as promised; 4 years experience in a parts environment; matric; must stay close to the Pinetown
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
on delivery and best business practices at all times. May be required to work overtime.
Special
maintenance and repair operations for the hospital in a timely and accurate manner. This includes but is not limited predictive maintenance, planned system overhauls, on-calls and repair schedules are maintained Maintains, repairs inventories equipment parts and supplies. Responds to routine emergency calls for repairs and service the department. Keeping and maintaining records of time spent on a job and materials purchased for the work ensure that systems pass inspection for the first time. Understanding and following blueprints or building
the International Convention Centre Durban (ICC), the ICC Exhibition Centre and the ICC Arena. The Durban Leading Conference Centre by World Travel Awards for 18 years. The organisation is calling for suitable candidates