landscape. • Manage service across platforms, multiple channels and services to ensure service availability experience in managing operations • Financial Services experience is an advantage Knowledge and Skills tools and processes • Strong knowledge of IT service management and ITIL practices • Technical background Cultivates Innovation – Contributing through others • Customer focus – Contributing through others • Drives results
continuity
and drive team to achieve and maintain defined service level agreements and turn around times at the defined appropriate, active and informative relationships with customers and relevant stakeholders are successfully maintained Resilience in managing difficult interactions (customer, staff etc) Proven exceptional attention to details
economic fortunes of Africa”. Finance Support Services Division has a vacant post for a Supervisor: Warehousing responsibility for correcting problems: Gives responses to customer's questions and follow-up their inquiries, requests
addressing customer inquiries regarding deliveries.
maintain quality standards in accordance with customer and company expectations. Your role is vital in
delivering exceptional technical support and ensuring customer satisfaction.
Requirements:
They will collaborate with sales teams to resolve customer issues, supervise and train accounts receivable
skills. Strong interpersonal skills. Good customer service skills. Ability to work in a team. Good planning
skills. Strong interpersonal skills. Good customer service skills. Ability to work in a team. Good planning
B-BBEE codes Identify opportunities for campaigns, services, and distribution channels that will lead to an business. Identify opportunities for campaigns, services, and distribution channels that will lead to an Participate in pricing the training solutions/services. Work with other team member to ensure that the