or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years in in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
Facilitate growth of installations at Service Centres. • Provide policy/product information / training point of sale material at Dealership and Service Centres. • Maintain set call rate. • Achieve sales targets assigned projects. • Monthly stock takes at Service Centres. • Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
/>1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in the
submission of monthly financial results to Support Centre within in the set deadlines. Balance Sheet recons timeously submission of annual budget to Support Centre. Ensuring the Region's financial results forecast and timeously submission of forecasts to Support Centre. Ensuring proper stock management at units. Ensuring submission of daily financial reporting to Support Centre. Follow up immediately on areas of concern for timeously submission of monthly payroll to Support Centre. Handle insurance claims for the region where applicable
documentation and handover to maintenance / call centre and accepting handover from presales for new clients role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links and
analysis - Effective management of cost and/or profit centres
Management of the cost budgets
Monthly profit centre
Controlling of the effective and accurate reporting per cost / profit centre
residence preferably West Rand, Randburg, City Centre
Selling short term insurance policies in an call centre. Matric MUST BE FLUENT IN AFRIKAANS RE5 and Fais
Selling short term insurance policies in an call centre. Matric MUST BE FLUENT IN AFRIKAANS RE5 and Fais
management functions of a super regional shopping centre. This includes managing the operational teams, years in a regional or super regional shopping centre as Operations manager Experience with the implementation