years' Experience in Fleet Management or Financial Services 5 years' Experience in a Senior Management Position agreed upon in the SLAs. Initiate pro-active and corrective actions as required within the allocated time according to policies and procedures and take corrective actions where necessary Appraise performance global market to determine trends, products and services provided by leasing operations Conduct surveys in the current product and service portfolio Develop new products/services in collaboration with the relevant
manual journal entries as required. Review and correct general ledger as required. Corporate banking activities
technical service to customers
Comprehensive sales, marketing and technical backup service in absence
KEY PERFORMANCE AREAS
Correct Drawings, Specifications and Estimates
Drawing
ES
Ensure that tooling is serviced and set up to the correct specification, available for production own initiative
General maintenance
Service equipment (Maintenance schedules and preventative)
technical service to customers • Comprehensive sales, marketing and technical backup service in absence assigned by Management KEY PERFORMANCE AREAS • Correct Drawings, Specifications and Estimates • Drawing
Commercial
Accountable for quality, standards, service and desired outputs within inter-related functional resolve customer issues
Ensure all current, correct customer master data captured onto Rapid Trade meets the clients' expectations for quality, service, and professionalism. Continuously monitors delivery delivery to make sure the customer is receiving good service Shows a strong commitment to exceeding customer mistakes, apologise and make suitable changes to services Negotiation Able to recognise a situation in which
Commercial
Accountable for quality, standards, service and desired outputs within inter-related functional resolve customer issues
Ensure all current, correct customer master data captured onto Rapid Trade meets the clients' expectations for quality, service, and professionalism. Continuously monitors delivery delivery to make sure the customer is receiving good service Shows a strong commitment to exceeding customer mistakes, apologise and make suitable changes to services Negotiation Able to recognise a situation in which
Commercial
Accountable for quality, standards, service and desired outputs within inter-related functional resolve customer issues
Ensure all current, correct customer master data captured onto Rapid Trade meets the clients' expectations for quality, service, and professionalism. Continuously monitors delivery delivery to make sure the customer is receiving good service Shows a strong commitment to exceeding customer mistakes, apologise and make suitable changes to services Negotiation Able to recognise a situation in which
Commercial
Accountable for quality, standards, service and desired outputs within inter-related functional resolve customer issues
Ensure all current, correct customer master data captured onto Rapid Trade consistently meets the clients expectations for quality, service, and professionalism. Continuously monitors delivery delivery to make sure the customer is receiving good service Shows a strong commitment to exceeding customer mistakes, apologise and make suitable changes to services Negotiation Able to recognise a situation in which
schedule, while ensuring superior levels of customer service, aligned to the Company's standards and business Demonstrate Superior Customer Service Levels Demonstrate high levels of Customer Service during deliveries Live Independent check conducted of all loads to ensure correct quantities Accurate recording of returns Maintain