Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
forms
a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker
a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker
languages
Corporate Income Tax
SARS e-filing submission and administration and liaise with SARS for any queries.
Manage experience and above
SAGE Accounting packages
SARS e-filing
Valid drivers license and own reliable
stics background an advantage
competent with Payroll (Payslips), VAT and Managing SARS/VAT inquiries and trouble-shooting to ensure Company effective control internal processes, CSD Portal, BEE, SARS, CIPC etcQualifications
Relevant Qu within Legal Bookkeeping. Strong knowledge of VAT, SARS Submissions and Payroll as well as Creditors and
Resources, Legal, Office Administration, Automotive, Call Centres, Technical, Hospitality, Insurance, Supply Chain
PAYE) and preparing/reviewing tax computations and SARS submissions.