expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
/>Operational Support (10%)
Support the Centre with general office management tasks including
including reception and facilities
Support the Centre with the ordering of stationery / office refreshments
Assistants
Interaction with individuals at the Centre on a day-to-day basis
Develop and maintain
Operational Support:
limited to: 1. Operational Support: Support the Centre with general office management tasks including including reception and facilities. Support the Centre with the ordering of stationery / office refreshments for Assistant's Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
Responsibilities: Operational Support (10%) Support the Centre with general office management tasks including including reception and facilities Support the Centre with the ordering of stationery / office refreshments for Assistants Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
limited to: 1. Operational Support: Support the Centre with general office management tasks including including reception and facilities. Support the Centre with the ordering of stationery / office refreshments for Assistant's Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
Responsibilities: Operational Support (10%) Support the Centre with general office management tasks including including reception and facilities Support the Centre with the ordering of stationery / office refreshments for Assistants Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
languages