students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
present our USP to clients
evaluated every Monday and Friday. 40 unique phone calls are made per day. Overdue debtor queries are handled to date and daily calls are recorded. Debtors targets are met. Quality: All calls are up to the required
evaluated every Monday and Friday. 40 unique phone calls are made per day. Overdue debtor queries are handled to date and daily calls are recorded. Debtors targets are met. Quality: All calls are up to the required
technician/branch/contractor within 30 minutes of call received Serve as the first point of contact for Satisfaction Maintain the abandoned call rate below 4% (Abandoned call report). Close 100% of customer queries
short term insurance documents including answering calls. Requirements/Duties: · must be fully bilingual
assist walk in patients, answer switchboard, screen calls, capture and updated patient details, receive payments
preparing monthly management packs, conducting cost centre reviews, and analysing expenses. Job Experience