Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is
training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
Call on potential clients
Establish long term trusted relationships
Follow up with clients
OR KNOWLEDGE Outbound Sales Calls: Initiate and manage outbound sales calls to prospective customers. Effectively Identify and qualify potential leads through cold calling and other lead generation techniques. Maintain
sales targets through hunting new business, cold calling and canvassing within a B2B environment. Hunt new and Executive level Accomplish expected outbound call stats determined by management Provide service to market Proven track record of canvassing ,cold calling and hunting new business Completion of recognized
requirements are fulfilled. Prepare calls, conduct calls, report and follow-up on calls for incubation accounts,
requirements are fulfilled. Prepare calls, conduct calls, report and follow-up on calls for incubation accounts,
relationship-based approach. Call on customers as per the agreed calling schedule. Makes telephone calls to existing and
relationship-based approach. Call on customers as per the agreed calling schedule. Makes telephone calls to existing and
coordinate front-desk activities, directing phone calls, and offering administrative support across the RESPONSIBILITIES, NOT LIMITED TO: When answering calls always ensure you have a clear voice tone and are Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate person and office