Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians service abilities Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
leveraging Azure services. Tier 2 Support: Provide technical support to clients, addressing issues related to our focus on Azure. Technical Support Skills: Ability to provide Tier 2 technical support, troubleshoot issues
specifications and standards. Providing Technical Support: Offer technical support and guidance to construction
specifications and standards. Providing Technical Support: Offer technical support and guidance to construction
complied. - Liaise with Vendors. Provide Technical Support to Project team. Provide Weekly Progress update
advantageous Minimum of two years of experience in a technical support role or a related field. Strong understanding
product quality. Troubleshooting: Provide technical support and troubleshooting assistance during the
AOI procedures and best practices. Provide technical support for AOI-related issues. Develop and maintain
technologies for tracking and monitoring cargo. Technical Support and Troubleshooting • Help Desk Management: Previous experience in Customer Service, Technical Support beneficial Hands on experience with CRM software
fiduciary and consulting operations with technical queries o Support and recommendations relating to Supervision