offers you this choice. They have over 100 fitment centres throughout South Africa, Namibia, and Zimbabwe exceptional customer service, timeous communication, one call resolution and effective scheduling. Enforce and and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk. Ensure operations within the Company and its Fitment Centres. Attend to and embrace new-business-related learning general management duties. DESIRED SKILLS: Fitment Centre Anti-Smash and Grab Fitment Motor Glass Tinting
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
monthly paid Shifts – various shifts (3shifts in 24 hours) Must have worked with shifts and time and administration. Solid experience in working with shift permutations and overtime calculations
monthly paid Shifts – various shifts (3shifts in 24 hours) Must have worked with shifts and time and administration. Solid experience in working with shift permutations and overtime calculations
usage and work progress Must answer all incoming calls professionally and efficiently. Ensuring that Accurate needed or requested by the Managing director Draw up shifts for the control room staff and oversee the guards
usage and work progress Must answer all incoming calls professionally and efficiently. Ensuring that Accurate needed or requested by the Managing director Draw up shifts for the control room staff and oversee the guards
by discussing client requirements either via call centre or over e-mail advising on suitable options in
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels