Principles and practice Customer and Personal Service Clerical and administrative procedures Be professional
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA
marketing, and logistics, to ensure seamless service delivery and customer satisfaction. Product Knowledge
marketing, and logistics, to ensure seamless service delivery and customer satisfaction. Product Knowledge
audiences' analysis and analytics, and customer service standards is required. Must have general knowledge
audiences' analysis and analytics, and customer service standards is required. Must have general knowledge