the counterparts level of knowledge
Attention to detail and a high level of accuracy. Focused. Dedicated. High level of personal integrity and
changes in accordance with the defined Service Level Agreements Work in a team environment to improve
regulations to ensure compliance and provide the highest level of service to clients Minimum Requirements: National
regulations to ensure compliance and provide the highest level of service to clients Minimum Requirements: National
Maintenance tickets within defined SLAs (Service Level Agreements).
teams apply the Scrum framework and achieve higher levels of scrum maturity and flow. Stand-ups - Facilitate
Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues
for cloud services. Manage and Maintain Service Level Agreements, Memos of Understanding, Service Definitions
Manage user stories that do not contain the right level of detail from entering the development structure