expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
practices. Execute application-level SSL plus configure mutual validation for back-end systems communication. years' experience within IT Infrastructure Data Centre Support • Must have a minimum of 2 years' experience
practices. Execute application-level SSL plus configure mutual validation for back-end systems communication. years' experience within IT Infrastructure Data Centre Support • Must have a minimum of 2 years' experience
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rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications
rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications
Duties: Full responsibility for Profit and Loss Centre Budgetary planning including revenue and capital
Support (IT) for all GROUP Plants Be the telephone call receipt of IT incidents related to production issues
understanding of the business needs. Ensure that all calls are assigned/ reassigned timeously and resolved
CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving