responsibility for closing them within defined SLAs (Service Level Agreements). Troubleshooting system issues and providing
checks across all - Operations: Provide 2nd and 3rd level support - Coordination: Steer and coordinate activities
architecture reviews and ensure up-to-date low-level designs
client guidelines Asset Management: Monitor stock levels of marketing assets such as show house furniture
soon as possible ROLE: Operations (2nd and 3rd level) Development of new functionality (backend, frontend)
closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting issues
the ability to play an advisory role at various levels in business and with clients Exceptional proposal-building
the ability to play an advisory role at various levels in business and with clients Exceptional proposal-building
operations and other teams to meet set targets. (service levels etc.) Review different delivery options and benefits
operations and other teams to meet set targets. (service levels etc.) Review different delivery options and benefits