from existing customers and on-boarding new customers in the region. You are the Customer champion and
and the face of our client in ensuring customer satisfaction and positioning our client as their partner
existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve
Develop revenue from our clients new products and services, thereby increasing our clients share of wallet
elevate our client as the partner of choice for services in Africa and the Middle East.
Key
for Food Safety Services will coordinate and interact with clients to ensure high customer satisfaction satisfaction and service quality. This role involves active business development across all elements of the food food safety service offering, contributing to sustainable and organic growth within the business. The responsibilities strategies, negotiating deals, and maintaining customer satisfaction in the fields of food testing for pportunities to introduce additional products and services with the intention of increasing the annual revenue
for Food Safety Services will coordinate and interact with clients to ensure high customer satisfaction satisfaction and service quality. This role involves active business development across all elements of the food food safety service offering, contributing to sustainable and organic growth within the business. The responsibilities strategies, negotiating deals, and maintaining customer satisfaction in the fields of food testing for pportunities to introduce additional products and services with the intention of increasing the annual revenue
of Veterinary Services Specialist Poultry & Ruminants, in the Veterinary Services department. Within issues, and guiding/supporting Customers, towards successful Veterinary Services outcomes. Being involved in (at least 50% of time spent in the field with customers. Responsibilities: Perform field surveys in support vaccines. Technical product support to the team and customers Client education and training on our Products management Liaise with Zone and Global veterinary services personnel concerning problems and Opportunities
Responsibilities • Providing timely technical support to customers via various channels such as phone, email, Freshdesk • Communicate timelines with customers while adhering to our service level agreement for issue response/resolution Increase customer happiness and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism and customer service at all times. • 24x7 standby. • Manage and & consultation services on the supported systems as required by the customer. • Ensuring all system
delivery from the team, strengthen and advises customers and the Engineering team on the security systems' maturity and resilience posture for protecting customer s and Phakamo s digital assets. Key Objectives: company's operations from product development to customer service. Keep abreast of new security threats and their effectiveness. Manage security vendors and service partners, ensuring that they meet all contractual to technical requirements in the delivery to customers. Work and Collaborate with the Project Management
providing presales technical support and service to customers of the Company. Works with business practice smaller resellers with implementation for their customers. Provide pre- and post-sales support. Provides performing presales technical support and service to customers of the Company Generate and provide bill portfolio. Build visibility with vendors and customers to create a competitive distribution advantage professional working relations with customers Provides customer training as necessary. Makes reseller
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knowledge of our company's technical products and services and you should be able to relate this knowledge a way that is understandable to non-technical customers. You should be driven to achieve your sales goals goals and should have excellent sales and customer service skills.
KEY RESPONSIBILITIES prospect, qualify, negotiate, and close sales with customers interested in off-grid solar solutions.
environment. While committed to delivering customer service excellence and exceptional product offering and content that drive audience resonance, drive customer acquisition through leads, drive innovation within African target market, a thirst for knowledge and customer understanding, exceptional leadership skills, segments to identify opportunities and understand customer needs and preferences. Attend weekly Management business objectives. Service Provider Management: Manage and monitor THE COMPANY's service providers to ensure