Expectations. Knowledge of the Agile Working Model. Any additional responsibilities assigned in the Agile
use for business purposes. No criminal record or any pending cases. Contactable references.
use for business purposes. No criminal record or any pending cases. Contactable references.
Tools: Jira, Confluence Infrastructure: AZURE cloud Any additional responsibilities assigned in the Agile
stakeholder requests, supporting their needs and any internal business operation requests You will be
stakeholder requests, supporting their needs and any internal business operation requests You will be
lifecycle, change management) Resolve incident tickets Any additional responsibilities assigned in the Agile
Solution Manager configuration & diagnostics. Any additional responsibilities assigned in the Agile
Follow up on customer queries and orders Ensure any customer administrative requirements are completed
Management (ITSM NEXT) ITIL processes knowledge Any additional responsibilities assigned in the Agile