members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution
interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies
implementing strategies to enhance productivity. Key Responsibilities: Team Leadership: Supervise, lead reports on print service performance, including key metrics and KPIs. Analyse data to identify trends
pivotal role in assisting marketing with identifying key events and markets for delivery to our customers as appropriate. Assist Marketing in identifying key events and markets, testing promotions, and reviewing
and efficient migrations Adhere to governance, security directives and other internal or external applicable
maintainability Deployments/ Releases Adhere to governance, security directives and other internal applicable policies
tests, Integration tests and System Integration security tests Proactively propose solutions to improve
your knowledge in the Field of Encryption and Security topics Keep documentation up to date in all relevant
Logistical Risk Management Functions (Including Security and Access Control), • Operational Management
Logistical Risk Management Functions (Including Security and Access Control), • Operational Management