provide an exceptional level of service to current and prospective Customers relating to all parts being any other platform. The Salesman will assist the customer in understanding the products and identify solutions continuing to achieve customer satisfaction levels. Qualifications and or Experience: Customer Care and or Marketing experience At least 3 years' experience within Customer Care/ Sales Experienced with a number of systems following essential functions and duties: Customer Service by means of counter sales, quotations, and
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services.
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services. Seek out new business opportunities by conducting proposition to potential customers. Act as the primary point of contact for customers, addressing inquiries delivery of requested products and services. Gather and analyze customer feedback through satisfaction surveys insights to the team to continuously improve the customer experience. Monitor and track key metrics, such
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services. Seek out new business opportunities by conducting proposition to potential customers. Act as the primary point of contact for customers, addressing inquiries delivery of requested products and services. Gather and analyze customer feedback through satisfaction surveys insights to the team to continuously improve the customer experience. Monitor and track key metrics, such
information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
JHB000346-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their resources being shared between Professional Services and Managed Services. This is a global role, managing allocation with the necessary skills are available to meet customer demand Capacity Planning: Collaborate with sales sales, project management, marketing, and customer support teams to understand upcoming projects, promotions promotions, and anticipated increases in customer interactions and allocate resources accordingly Scheduling
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Solution Specialist, you will provide intermediary services that are personalised, efficient, and prompt to of choice. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalised service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits
Solution Specialist, you will provide intermediary services that are personalised, efficient, and prompt to of choice. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalised service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits
communications and negotiating skills