reporting (including associated costs), • Technical Support to Commercial and Sales and Marketing Functions Functions, and • Technical/Logistical Support for Special Projects (i.e. the development and implementation
technologies for tracking and monitoring cargo. Technical Support and Troubleshooting • Help Desk Management: Previous experience in Customer Service, Technical Support beneficial Hands on experience with CRM software
and training at customer sites. Providing technical support. Writing reports and documentation. Undertaking
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
and practices. Prepare system/technical documentation. Provide support for existing solutions. Pro-active
processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting
local suppliers to the business for technical and service support. Build and maintain the technical capability
Experience with technical documentation, standard operating procedures and user support guides Experience