customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
legislation and case law Assist with facilitation of ER training Ensure business compliance with labour legislation policies Provide input into development of ER related training material Provide input and guidance to ensure knowledge of employment law and labour legislation governing the retail industry in SA Knowledge of employment legislation and case law Assist with facilitation of ER training Ensure business compliance with labour legislation policies Provide input into development of ER related training material Provide input and guidance to ensure
legislation and case law Assist with facilitation of ER training Ensure business compliance with labour legislation policies Provide input into development of ER related training material Provide input and guidance to ensure knowledge of employment law and labour legislation governing the retail industry in SA Knowledge of employment legislation and case law Assist with facilitation of ER training Ensure business compliance with labour legislation policies Provide input into development of ER related training material Provide input and guidance to ensure
resolution while providing an all-round superior service and excellent employee experience Responsible for others: Talent Acquisition Employee Relations Training and Development Performance and Transformation of relevant self-service options Maintain employee data and reporting Adhere to service level agreements negotiable) Good MS Office (Excel) skills Customer service / user experience passion Continuous improvement resolution while providing an all-round superior service and excellent employee experience Responsible for
resolution while providing an all-round superior service and excellent employee experience Responsible for others: Talent Acquisition Employee Relations Training and Development Performance and Transformation of relevant self-service options Maintain employee data and reporting Adhere to service level agreements negotiable) Good MS Office (Excel) skills Customer service / user experience passion Continuous improvement resolution while providing an all-round superior service and excellent employee experience Responsible for
operations to meet our production and customer service goals.
Your primary focus will be on managing inventory accuracy, and providing exceptional customer service.
Key Responsibilities:
1 small team of warehouse staff, providing guidance, training, and support as needed.
Plan and organize transactions.
4. Customer Service:
Serve as the primary point of contact for providing prompt, professional, and personalized service.
5. Administrative Support:
Maintain
motivating staff Training and recruiting staff Managing merchandise Focusing on customer service Managing in-store motivating staff Training and recruiting staff Managing merchandise Focusing on customer service Managing in-store
motivating staff Training and recruiting staff Managing merchandise Focusing on customer service Managing in-store motivating staff Training and recruiting staff Managing merchandise Focusing on customer service Managing in-store
Excellence in Cape Town. To ensure stability and service delivery of the SAP finance production system. financial system discrepancies, delivering exceptional service to all stakeholders Support invoice automation readiness for the upgrades System Support and Training Support of financial systems users on the current Excellence in Cape Town. To ensure stability and service delivery of the SAP finance production system. financial system discrepancies, delivering exceptional service to all stakeholders Support invoice automation