standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
administer and update call cycles.
insurance either as a broker agent or tied agent
territory. Territory management and developing a routine call cycle for all customers within the allocated territory General admin: Consolidating monthly expenses, weekly call planner and feedback on infield activities to Area
territory. Territory management and developing a routine call cycle for all customers within the allocated territory General admin: Consolidating monthly expenses, weekly call planner and feedback on infield activities to Area
insurance either as a broker agent or tied agent Call center agents not preferred unless they have a minimum
deliveries to customers • Answering of incoming calls and converting inquiries into sales • Following
deliveries to customers • Answering of incoming calls and converting inquiries into sales • Following
Achieve sales targets Manage sales pipeline Cold calling, networking, and lead generation Negotiate pricing