customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users
clients' needs, demands, and interests at the center of decision-making processes, prioritising good services role.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes
the ability to motivate, coach, and mentor sales agents to achieve targets.
experience working for a Dealership or a Fitment Center will be an advantage
Direction Explain the action plan to support the sales agents in their understanding of what needs to be done Relationship Management (CRM) Data Ensure that the sales agents maintain up-to-date customer relationship management Experience 5 or more years experience in a sales call centre environment (Essential) 5 years Funeral /
management software, such as Test Link or Quality Center. ·Experience with test automation tools. ·Experienced life-cycle management software, such as Jira or Quality Center. Personal Profile: ·Self-starter with a passion
management software, such as Test Link or Quality Center.
for hospital and radiology services via the call center. Data Entry and Verification: Accurately capture
management software, such as Test Link or Quality Center. Experience with test automation tools. Experienced life-cycle management software, such as Jira or Quality Center. Personal Profile: Self-starter with a passion management software, such as Test Link or Quality Center. Experience with test automation tools. Experienced life-cycle management software, such as Jira or Quality Center. Personal Profile: Self-starter with a passion
Residential
ear in the plant for all TV-3, TX-12 interests. (‘agent” for TV-33x, TX-12x) Interface to the Material Planners checking for the correct transmission of weekly call-offs. Monitoring and reporting of correct stock