Irene The Technical Support Technician at the client plays a crucial role in providing technical assistance assistance and support to customers, internal teams, and field technicians. This position is responsible for for troubleshooting and resolving technical issues related to solar energy solutions and electrical equipment equipment. The ideal candidate should possess strong technical knowledge, excellent problem-solving skills, and abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal
Our client is searching for a Technical Tester to join their team in Pretoria East.
Job
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
This is achieved by monitoring, maintaining, supporting, and optimizing all networked software/hardware sure to fill-in Support ticket tracking tool appropriately Reproduce and document technical issues and/or components, including hardware and software. Maintains support documentation up to date, Collaborate with network checklists Monitoring and administration tools Support ticket tracking tool – in progress tickets Configuration bulletins 2 years' experience on a similar technical support role IT Infrastructure : OS (Windows, Linux)
Product Experts provide high-quality first-line support and remote care to hearX USA customers. They maintain meet their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible timely manor. Complete assigned CRM tasks for support calls to customers. Assist with outbound calling positive view of hearX and Lexie and the customer support team and processes. Conduct business in a professional improve customer satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort
looking for a IT SOFTWARE SUPPORT Consultant ( PRETORIA EAST ) DUTIES: SOFTWARE Support : different Departments required 2- 5 Years relevant experiences - Software Support IT Qualification will be a BONUS Excellent Communication
detail-oriented Junior IT Support professional to join our team. The ideal candidate will have 3-4 years of hands-on Team Collaboration: Collaborate with senior IT support staff to learn and grow your skills while contributing goals. Matric Own vehicle required must be reliable 3-4 years of practical experience with Microsoft 365, to a variety of IT projects and technologies. Supportive team culture that values your contributions.
This is achieved by monitoring, maintaining, supporting, and optimizing all networked software/hardware
experience in a SQL Software Development or Production Support role