Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
responsibilities:
front desk, greeting visitors, answering phone calls, and providing general administrative support to courteous and professional manner Answer phone calls, screen and direct them to the appropriate person
front desk, greeting visitors, answering phone calls, and providing general administrative support to courteous and professional manner Answer phone calls, screen and direct them to the appropriate person
0.5% on all sales provided that Minimum of 100 calls are registered weekly on the telephone system and
0.5% on all sales provided that Minimum of 100 calls are registered weekly on the telephone system and
a Service Technician . You will attending fault calls, completing escalator/elevator repairs, and servicing
a Service Technician . You will attending fault calls, completing escalator/elevator repairs, and servicing
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities