(incidence of underbilling) To implement the operations infrastructure for the performance of Billing cost-impacting issues To manage overall Billing operational performance and interfaces to customers Responsibilities: Planning Operational Framework Planning Operations Infrastructure Planning and Deployment Operational Framework Framework Management Operational Incident Management Technology Management Continious Improvement Stakeholder industry Training Revenue Assurance and Fraud Technology Training Standard desktop systems training – Microsoft
compliance is maintained at the required standards - Operational risk and governance structures, measures and department to assist with financial goals and targets Operating Model - Meet delivery objectives through working linked to the department / project - Resolve operational performance variations and problems and escalate targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational Implementation Implementation of Strategy - Keep up to date with operational changes implemented in response to important external
compliance is maintained at the required standards - Operational risk and governance structures, measures and department to assist with financial goals and targets Operating Model - Meet delivery objectives through working linked to the department / project - Resolve operational performance variations and problems and escalate targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational Implementation Implementation of Strategy - Keep up to date with operational changes implemented in response to important external
equipment for new store openings
Ordering deli equipment for new store openings Staff training in-store Checking gas usage is in line with production weighing scales Making sure staff are adequately trained in reading recipes correctly Conducting spot checks innovation of unique products Facilitating cross training of staff in multiple roles (cook & deli assistant) Creating competition amongst stores Monitoring operational expenses and gross profit Sourcing of equipment relating to baking division Staff training in store Requesting supplier training with regards to new product
Ordering deli equipment for new store openings Staff training in-store Checking gas usage is in line with production weighing scales Making sure staff are adequately trained in reading recipes correctly Conducting spot checks innovation of unique products Facilitating cross training of staff in multiple roles (cook & deli assistant) Creating competition amongst stores Monitoring operational expenses and gross profit Sourcing of equipment relating to baking division Staff training in store Requesting supplier training with regards to new product
feel good? Are you confident to control the operational activities at the point of sale to deliver service (POS) operational activities. Job Objectives: To efficiently direct and control all operational activities administration To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their number of employees within a retail/FMCG store operations environment Numeracy and stock management experience
feel good? Are you confident to control the operational activities at the point of sale to deliver service (POS) operational activities. Job Objectives: To efficiently direct and control all operational activities administration To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their number of employees within a retail/FMCG store operations environment Numeracy and stock management experience
per FSCA requirements and our internal standing operating procedures. Capture information on the CRM system and complaints. Attend meetings, seminars and training sessions. Reconciliation of purchases and expenses
per FSCA requirements and our internal standing operating procedures. Capture information on the CRM system and complaints. Attend meetings, seminars and training sessions. Reconciliation of purchases and expenses