problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
weekly feedback to clients regarding the progress of any transaction Handing over keys to clients together Respond and manage all queries received from clients Any reasonable instruction given from time to time associated Proficient in Microsoft Office Proficient in English. Any other additional language is a plus. Driven, passionate
weekly feedback to clients regarding the progress of any transaction Handing over keys to clients together Respond and manage all queries received from clients Any reasonable instruction given from time to time associated Proficient in Microsoft Office Proficient in English. Any other additional language is a plus. Driven, passionate
stakeholders and escalate where required - Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure delivering solutions on time and within service level agreements -Review design, development and unit delivering solutions on time and within service level agreements -Review design, development and unit
performance Drive customer-centricity - Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level - Be a member of related professional bodies - Ensure systems to the business in line with internal Service Level Agreements -Ensure prompt and effective resolution the IT environment in line with internal Service Level Agreements Continuous improvement: -Identify and
qualification Job grading: Supervisor or Entry level management depending on qualification and experience
interact at Senior Level in the Company; A meticulous work approach with a high level of accuracy and attention
interact at Senior Level in the Company;
specialisation Drive customer-centricity: · Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level: · Be a member of related professional bodies. ·