A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
accuracy and quality.
people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation we are. Intercare Waterstone Medical and Dental Centre situated in Somerset West, Cape Town seeks to recruit
people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation we are. Intercare Waterstone Medical and Dental Centre situated in Somerset West, Cape Town seeks to recruit
not only be based in Somerset West, will also be calling on other clients in various areas, driving most
essential
Valid drivers license
Cold calling and supporting existing clients
Basic