Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship with clients
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship with clients
the Customer Liaison leader. Establish and lead a high-performance services team measured by performance performance KPIs. Responsible for building and maintaining team capability (both admin staff and technician skills Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback ticketing and service performance of the service team. Own and personally manage one region: Ticketing articulation when answering customer calls. Must be able to work in a team Must have a positive attitude Must
the Customer Liaison leader. Establish and lead a high-performance services team measured by performance performance KPIs. Responsible for building and maintaining team capability (both admin staff and technician skills Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback ticketing and service performance of the service team. Own and personally manage one region: Ticketing articulation when answering customer calls. Must be able to work in a team Must have a positive attitude Must
we have established relationships with industry leaders and a vast majority of our business is repeat business experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
management, and quality control.
Coordinator in pressurised environment to join their team. Key performance areas: Main Responsibilities: Technician the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house articulation when answering customer calls. Must be able to work in a team Must be willing to work standby
Coordinator in pressurised environment to join their team. Key performance areas: Main Responsibilities: Technician the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house articulation when answering customer calls. Must be able to work in a team Must be willing to work standby
financial services, FHBC is also an Approved Training Centre with SAIPA (South African Institute of Professional and is seeking accounting graduates to join their team on a SAIPA Training Contract in 2024. During the Solutions-driven ; Eagerness to learn; Able to work in a team; Good interpersonal and communication skills; Positive
financial services, FHBC is also an Approved Training Centre with SAIPA (South African Institute of Professional and is seeking accounting graduates to join their team on a SAIPA Training Contract in 2024. During the Solutions-driven ; Eagerness to learn; Able to work in a team; Good interpersonal and communication skills; Positive