Town CBD Contact centre requires the services of an experience HR Generalist to manage the full HR function
HR essential and not negotiable
3 to 5 years experience in HR as a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin / performance management
g>IMPORTANT CONTACTS/LIAISES WIT
experience
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders
1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters
- Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced
- Computer Literate
- Must have a clear criminal and credit check
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
amendments, and terminations).
We are looking for an HR Administrator to support our Human Resources department. You will act as the of contact for HR-related queries from employees and external partners. Your main administrative duties duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner manner. Ultimately, you should be able to ensure our HR department supports our employees while conforming
looking to recruit and employ an experienced HR Administrator. The ideal person will come from the Transportation Logistics environement, who has been part of the HR Administration of a high volumes staff compliments. RECRUITMENT new employee before start date. SYSTEMS & ADMINISTRATIVE MANAGEMENT Quality management and compliance audit sheet. Manage the flow of documentation between HR and payroll. Ensure employee files are complete and position. Capturing and administering of relevant HR information into HRM system. Ensuring confidentiality
The HR Administrator will be responsible for supporting employee records management and HR compliance ideal candidate will have a strong understanding of HR practices and principles, excellent organizational screening candidates, and scheduling interviews Maintain HR compliance with the Department of Labour laws and processing and benefits administration Provide general administrative support to the HR department
< experience in HR role Strong understanding of HR policies and procedures Proficient in MS Suite and HR software