development.
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
RESPONSIBILITIES:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Competencies:
Must have inbound and outbound experience
Good reading abilities Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison liaison - telephone and email Providing feedback to management Must have an excellent command of the English Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of team of dedicated call center agents is here to exceed your expectations and provide top-notch assistance Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive knowledge of our products/services weekends, or holidays, our call center operates round the clock to provide uninterrupted support whenever whenever you need it. Customer Support: Provide exceptional customer service by addressing inquiries, resolving
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
/>Exp in recruitment / coaching / Training / Employee relations / Performance Management etc
Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
- Provide exceptional customer service and support.
- Must be able to cold call.
- Remuneration
- Comprehensive Training: We provide full training to ensure your success.
- Uncapped
for passionate individuals to join our vibrant call centre team!
Step into a world of opportunity Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
- Provide exceptional customer service and support.
- Must be able to cold call.
- Remuneration
- Comprehensive Training: We provide full training to ensure your success.
- Uncapped
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints supervisors. Provide product and service information to customers Matric Must have Call centre experience