We’re hiring Experience Outbound Telesales agents for our Local Telco Campaigns What you get: -Basic
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery specific client across 2 different desks (inbound and outbound).
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage Make outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within customers to provide installation and training Outbound calls to customers to provide feedback on queries / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
OUTBOUND TELESALES: SKILLED TRAINER
The purpose of progress on assessments.
· 3-to-5-year Outbound Sales experience (Compulsory)
· Minimum coach within a high paces sales and telesales call centre environment
Competencies:
·
and targets set out by the company. As a sales agent, you will be responsible for contacting prospective
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