Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful career programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail. Planning and expectations but not limited to: Customer Service Coordination: Direct liaison between the sales your control) Liaise with transport companies and service providers and sales representatives to ensure efficient
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
PE002444-LS-1 Our client, a leader in the Financial Services Sector, based in Walmer, Port Elizabeth; is seeking an experienced Administrator to their team. Minimum of 4 years extensive administrative experience secures 4 years extensive administrative experience; preferably in the financial services space. Good written
4 years extensive administrative experience; preferably in the financial services space.
Key Performance Areas:
• Customer Service Coordination
o Direct liaison between the
control)
o Liaise with transport companies and service providers and sales representatives to ensure efficient
with Company needs.
o Assist with various administrative tasks regarding product labels, product information
to Company
Skills
• Customer Service
• Stock Management (Basic - to prevent wastage's)
Competencies
• Customer Service Orientated
• Accuracy / Attention to detail
programs (e.g. MS Teams, Zoom etc.).
ensure a competent team and supporting continuous training and skills development in the operations and maintenance
(SOPs) for the plants.
• Develop and manage training matrix.
• Give supervisors PTO matrix and
facilitate appropriate training.
• Manage, document, and execute planned training observations (PTO)
training to close the gaps.
• Site specific training for new team members.
• Develop training programmes for onboarding of new staff.
• Develop material for technical
Requirements:
At least 5 years experience working as a Training Coordinator or SDF
Good Knowledge and Understanding
interpersonal skills.
Ability to plan and organize training programmes and projects.
Computer literate
Outlook, PowerPoint.
Knowledge of SAGE 300 Training Module.
Must have own transport.