Roles and Responsibilities:
The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important role in maintaining matrix. Maintain oversight and control over all Helpdesk staff in relation to service levels and functional and reporting of technical (hardware, software, network etc.) incidents by clients. Leave every caller Operating Systems and a basic understanding of Networking, Routing, Web hosting and Telephony systems.
We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in za Key responsibilities include troubleshooting network problems, configuring operating systems, and leveraging Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role. Hands-on experience with Windows/Linux/Mac
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (O
experience as a Network Administrator or in a similar role
In-depth knowledge of network protocols, systems
and configurations
Hands-on experience with network hardware and software (Cisco, Juniper, Fortinet
maintenance of wireless networks, VLANs, and switches
Strong understanding of network security principles
detail
Relevant certifications (CCNA, CompTIA Network+, etc.) are a plus
If you are prepared
and commissioning telecommunications devices, networks and systems, such as voice, radio, two-way, data
the jackpot in the world of networking? We're on the lookout for a Network Engineer extraordinaire to you're ready to roll the dice and bet on your networking skills, this is your golden ticket to join the cutting-edge technology. Come join us and let's make networking our winning numbers Responsibilities: Design Design, implement, and maintain scalable network architectures to support the company's operations and growth optimize network devices, including routers, switches, firewalls, and load balancers. Monitor network performance
troubleshoot networking issues, and assist in the resolution and implementation of network solutions, end-user years of experience in Level 1 support as a junior network engineer/desktop engine or /server administrator security best practices and network security technologies Proficiency in network troubleshooting tools and and techniques Strong understanding of networking concepts, protocols, and technologies Understand and
plan, and optimize our client's 2,3,4,5G RAN network infrastructure, ensuring it performs at its peak the network's reliability, scalability, and efficiency. 1. Network Design: Work with the network architecture robust network solutions, aligning with business needs and industry standards. Develop network topology performance and capacity requirements. Ensure network designs follow industry best practices and security Analyze network traffic patterns and forecast future capacity requirements to ensure the network can efficiently